Service provision as focus
All service activities of IIC GROUP are housed in the IIC Services unit. This ranges from a call centre for customer follow-up to financial administration and account management. Or the provision of DTC billing services.
Any service that a company wishes to outsource can find a home under the wings of IIC Services.
IIC GROUP is active in the field of hospitality services. The planners of IIC Services are specialists in organizing, structuring and planning complex treatment programmes, courses, schedules and other structured forms of service provision.
The Client Care Contact Center provides telecom services such as call centre activities, but also telephone screenings or protocolled and individual email handling.
The DTC team (DTC = Diagnosis Treatment Combination) provides billing services and consultancy to care providers, intermediaries and insurers on the optimizing of their billing system.
E-health, e-learning and blended-therapy modules are developed in-house. The IIC Knowledge Academy utilizes these training and development modules.
As outsourcing partner, Care Shared Services is active in the market of service providers. Care providers, financiers, consultants, education and governments use the services of Care Shared Services, whereby the customer is always the point of departure.
To invest in innovative start-ups or growth companies in the care industry. That is our speciality. Are you interested in a meeting? Then please do not hesitate to contact us.